Oxygen Meter solution for hospital
Customer Issue
Stream were recently approached by the engineer at a local NHS hospital in Lancashire to assist with a turbine meter on their Oxygen line found not working correctly.
The meter is required to monitor the critical Oxygen line into the hospital which is now measuring increased volume due to the current circumstances.
Solution
Stream organised the logistics to bring the faulty unit to Stream’s workshop, whilst organising the manufacture of a replacement flow sensor that could be used with the customers’ existing remote display after finding the problem to be with the meter.
Due to the urgent nature of the work, and the flowmeters critical performance within the hospital, manufacture of the new ST/GX Turbine flowmeter was completed within three days, which included the re-configuration of the display, calibration and delivery back to the customer.
Outcome
Once installed one of Stream’s field service engineers visited the hospital to undertake the system commissioning and to ensure the system was functioning correctly.
Understanding the vital nature of the works and through their flowmeter expertise, Stream’s engineers identified the customers problem quickly and ensured the oxygen line flowmeter was functioning within 72 hours of speaking to the customer to having the replacement meter onsite.